Team Leader, Food Svcs

Purpose:
Support the Food Service Supervisor in all aspects of the daily operation, with emphasis on the training and development of food service associates.

Responsibilities:
 

• Supervise hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.
• Oversee security of inventory and cash revenues.
• Orient, train, and coach new team members as per department guidelines.
• Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.
• Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.
• Perform routine competency checks on associate performance with appropriate follow-through.
• Conduct and document service recovery on all customer complaints as per operational guidelines.
• Monitor food quantity and quality to ensure the appropriate product is available for meal service according to menu and special requests.
• Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.
• Shift will be rotating Day and Evening. 

Education: 

HS Diploma/GED preferred 

Experience: 

2 years of relevant experience required

Licensure, Certifications, and Clearances:
Allegheny County Health Dept or other certified food protection manager certification is required within 6 months of hire. American National Accreditation Board Certification. 

 

• ANAB - National Accreditation Board OR Servsafe Certified
• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran